Underground Market Furniture, horrible customer service

Philadelphia, Pennsylvania 1 comment
Not resolved

I purchased a mattress and box spring from Underground Market Furniture, paid them in full was told that it would be delivered same or next day and that they would call, well 2 days later no call and no delivery. i called the second day when they opened and asked if it would be delivered they said yes. owner calls 30 min before delivery cut off and says it will be delivered the next day, says he had just received the fax that day, he doesn't even offer and explanation on why its been two days and i still have no bed too sleep on.

Review about: Customer Service.



I paid for a bed and a Sofa & love seat it came up to 1100 dollars I went to and they had a sign in they window on 1044 Market st and I called they new store on broad st and they does not have any of my things they told me I was out of all my things. I have my paper work to prove that I paid and they don't have there's and they told me i was not getting any of my things because they can't find there paper work with the invoice # in it NEVER GO THERE ....

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